Field Service Technician

  • Trades and Services
  • Full Time
  • 4 years ago

Job Information

Job Description

Miele is a multi national privately owned organisation, manufacturing premium domestic and professional appliances world-wide. Their people are behind the success and the Miele brand is known across 47 countries around the world. Due to internal opportunities and growth a number of permanent opportunities are available for experienced and passionate Field Service Technicians. We are looking for a number of Field Service Technicians to service Victoria across West, North and Eastern Suburbs. The Miele brand has an exceptional reputation for delivering high quality products and outstanding service.

Your responsibilities would incorporate:

  • Delivering quality service repairs at the customers premises
  • Ensure all OH&S policies and procedures are adhered to
  • Attending Training based in Keysborough as required
  • Complete all documentation to meet compliance standards
  • Working in collaboration with the Call planner to optimize work load
  • Maintain order and cleanliness of van and ensure stock is up to date
  • Provide exceptional customer service
  • Management and resolution of customer concern

To be considered for this position you will demonstrate the following capabilities:

  • Current Disconnect/Reconnect licence or full electrical licence
  • Current Australian Driver’s Licence
  • A sound technical knowledge of domestic appliances incorporating the ability to diagnose and rectify faults through effective problem solving skills
  • Exceptional communication and customer service skills
  • A genuine interest in delivering exceptional customer service
  • Gas and refrigeration license highly regarded

The benefits of the role:

  • Van complete with tools
  • Work independently with the full support of training and flexibility of an international company
  • 10.5% superannuation contribution
  • Free yearly health checks
  • Staff discount

This role will be a full-time permanent position commencing ASAP. To be successful for this role you will undergo full background and licence checks. Please apply online or call Sara on 85457509 to discuss.

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