Hospitality Services Manager Hospital

  • Full Time
  • 2 years ago

Job Information

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    Category Hospitality and Tourism
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    Posted On Jul 30 ,2017

Job Description

Our client is one of Australias leading private hospitals and they are searching for a Hospitality Services Manager to oversee Hospitality operations for its hospital in Mornington.

This unique and challenging role will see you leading a team of over 45 staff in production and catering as well as environmental services at its 100 bed facility. You will be a customer service expert whilst having exceptional people management skills. Along with this you will have in-depth experience and understanding of hospitality operations and the healthcare industries.

You will be responsible for –

  • To the highest possible level, you will oversee and maintain patient satisfaction and device standards are maintained across the departments.
  • Develop and maintain excellent, harmonious communications with all staff, volunteers, suppliers, and visitors to promote excellent working relationships.
  • Lead, train, develop and motivate your team to deliver key KPIs whilst complying with human resources legislations and hospital policies.
  • Work closely with your team leaders and develop their skills and experience, whilst promoting an open door policy.
  • Controlling of all financial aspects of the department including yearly budgets, labor costs, forecasts, CAPEX.
  • Managing all work OH&S, food safety whilst understanding legislative and industry requirements.
  • Quality and risk management in line with the hospitals polices, systems and procedures.

    The ideal candidate will be –

  • Experienced in all aspects of food service including menu planning, meal assembly, distribution, food safety, equipment procurement and food service information systems.
  • Possess a minimum degree in hospitality, business management or a related field.
  • Previous hospitality experience within the hospital/healthcare sectors highly desirable .
  • Have exceptional customer service skills; be approachable, flexible and adaptable to managing the wants and needs of your patients.
  • Be proactive with initiating improvements and delivery of constructive feedback to all areas of the business.
  • Have excellent communication and leadership skills
  • A high attention to detail with proven experience in managing and implementing multiple projects while meeting deadlines.
  • Have exceptional problem solving and negotiation skills.
  • Have an in-depth knowledge of work OH&S, food safety, allergy and nutrition.
  • Previous experience within the hospital/healthcare/catering sectors desirable
  • Effective computer and systems knowledge to manage the administration requirements.
  • Ensure a positive and safe working environment at all times
  • Constant review of systems and processes for effective improvements.

This is a rewarding role that offers the successful candidate a position where you can make a real difference. You will be offered a competitive starting salary, as well as ongoing training and support to help you succeed in this role.

Apply Now!!!

To apply online, please click on the apply button.

Alternatively, for a confidential discussion, please contact Melbourne Hospitality on (03) 8676 0724, quoting