• Full Time
  • 1 year ago

Job Information

  • icon
    Category Admin and Customer Service
  • icon
    Posted On Jan 26 ,2018

Job Description

The Village Glen is a large retirement Village in Rosebud on the Mornington Peninsula which has been in operation for nearly 40 years as a successfully run family business. This is an important role within our organisation as one of the first points of contact for our residents. Our receptionist staff liaise with our residents and are entrusted to assist them with their many and varied needs and requirements. It is a diverse role and is one which gives great job satisfaction in what is a wonderful culture and unique working environment.

The ideal candadite will have:

  • Previous reception and/or administrative experience including advanced MS Office skills
  • A caring nature, be empathetic and passionate about working with senior Australians.
  • Excellent telephone manners
  • Strong numeracy skills and previous exposure to financial administration
  • Systems driven and an ability to learn, working in a team
  • Police Check

Previous experience in retirement living or aged care would be advantageous.

No days are the same, and you will find yourself doing different tasks, which will include, but is not limited to:

  • Attending to general resident enquiries and requests via phone or in person
  • Management of telephone system
  • Receipt of payments for service fees, power etc.
  • Meet and greet residents, visitors and sales enquiries
  • Take bookings for functions, trips, tours and prepare booking and menu sheets
  • Regularly update phone list, clubs, committees and issue to residents and staff
  • Ensure resident information updated on database

To apply for this role, please send your resume and cover letter to