Receptionists & Reservations Assistants

  • Part Time
  • 3 years ago

Job Information

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    Category Professional Services
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    Posted On Sep 3 ,2016

Job Description

Peninsula Hot Springs is a multi-award winning and iconic tourism and spa destination on the beautiful Mornington Peninsula. Inspired by nature and respectful of all cultures, this fast-growing organisation is committed to creating experiences where people relax in nature and connect with the deep well of their being.

PHS is currently seeking passionate and experienced Receptionists and Reservations Assistants to join our team. As the Receptionist & Reservations Assistant, you will be responsible for effectively delivering an exceptional level of service and care to all guests, via both face-to-face contact on reception and verbal phone contact in reservations, in a courteous and professional manner.

To be considered, you must possess the following skills and attributes:

  • Previous administration skills with the ability to multi-task
  • Strong customer service skills, with excellent verbal communication techniques
  • Ability to work together as part of a dynamic team
  • Experience in effectively managing a high volume of incoming phone calls whilst providing the guest with detailed, accurate information
  • Demonstrate exceptional employee presentation standards
  • Attention to detail and prompt attention to guests
  • Highly motivated, energetic and hard working

To be successful, you must be available to work a minimum of three days per week and have previous experience in a similar role including processing sales transactions and possess the relevant skills to work in both roles (reception and reservations). PHS provides excellent working conditions for all employees and outstanding employee wellness benefits.

If you would like to join our friendly and professional team, please apply via email at or via post at PO Box 486 Rye, VIC, 3941. Please note: Only shortlisted candidates will be contacted