Universal Fans is an established ceiling and exhaust fan specialist business with a high level of expertise in ceiling, exhaust and pedestal fans. We carry a wide range of products from the best brands to suit all different styles and budgets. Our clients are located all over Australia and overseas, and include the general public, architects, interior decorators, builders and electricians.
We are looking for a highly enthusiastic and motivated Senior Sales Consultant to join our friendly team in our Oakleigh South office, for face-to-face, telephone, email and online sales.
Position Duties and Responsibilities:
- Answering technical and sales related enquiries in person, via phone, email and chat;
- Providing great service to assist customers; covering issues such as pricing, stock availability and product recommendation;
- Managing the full gamut of sales activities; this includes ordering stock as required, liaising with suppliers for product price, availability, and delivery expectations;
- Identifying potential repeat and trade/wholesale/project clients and establishing business account relationships; and
- Continuously develop and build product knowledge, awareness and understanding.
We are looking for:
- 12 months (minimum) experience in retail/telephone sales
- Sophisticated sales and problem resolution skills
- Friendly phone manner and strong written and oral communication
- Ability to learn and use technical information and data
- Organised, strong time management and multi task skills
- Reliable, punctual, positive attitude and a team player
- Attention to detail
- Technical or trades background with knowledge in lighting, electrical, HVAC or a related field highly advantageous
- What we offer:
- Competitive salary to tempt the best applicants
- Rapidly growing business – opportunities to grow within it
- Extensive training in ventilation products and sales
- Immediate Start
If this sounds like the opportunity for you please send your CV and cover letter detailing why you are a good match for this job and any enquiries to firstname.lastname@example.org.