Travel Product Specialist

  • Location:
    Mornington Mornington Mornington Mornington
  • Salary:
  • Job type:
    Full Time
  • Posted:
    4 weeks ago
  • Category:
    Hospitality and Tourism
  • Deadline:
    December 1, 2018


In this exciting and fulfilling role you will be working within the dynamic adventure travel industry, inspiring new and existing clients to take journeys with RAW Travel. You will be responsible for supporting all aspects of customer service, sales and operational expertise. Your focus will be on providing outstanding customer service, booking and selling trips, liaising with suppliers and leaders on the ground, preparing trip documentation, and working alongside our marketing team to promote your trips.

What You Will Do

  1. Meet and exceed monthly and annual sales and passenger targets.
  2. Service all queries from enquiry through to quote and booking, ensuring RAW Travel best practices and processes are followed.
  3. Meet all booking process requirements: make necessary reservations, chase confirmations, ensure trips are paid in full 8 weeks prior to trip departure.
  4. Prepare and dispatch documents, confirmation emails and pre-departure packs.
  5. Produce high quality and informative trip itineraries.
  6. Deliver exceptional customer service, responding to clients promptly and efficiently.
  7. Develop and maintain information for clients: track notes, client documentation, blog posts, etc.
  8. Develop methods to improve productivity and work efficiencies.

What we can offer you

RAW Travel is a great place to work, with an engaged group of staff, excellent work environment and regular opportunities for travel. We have high expectations of our team, and in return we want our staff to be adventurous, active, authentic and fun. We give you ample opportunity for training and development both internal and externally.

You will receive a competitive base salary, with the potential to earn a performance-related bonus, along with great industry perks, and a flexible, casual workplace.

If you have what it takes and want to join a thriving and innovative company that is passionate about adventure travel, then we want to hear from you!

This job has expired.